You’ll find the same great high-quality documentation, intuitive workflows, and simplified billing you’ve come to expect from EHR, but with increased interoperability, thoughtful automation, improved functionality to support Mobile Integrated Health (MIH) and Critical Care, and modern mobile iOS capabilities, and more.

Here are a few of EHR’s features that you’ll learn more about in this 90-minute demo:

• Longitudinal Records
• Auto-Generated Narrative documentation
• Mobile Integrated Health and Critical Care views
• Native iOS Platform
• CAD, Billing, Monitor, and Pre-Hospital Interoperability
• ESO Insights with Global Dashboards
• and more!

Register today to see firsthand how ESO EHR can improve your response effectiveness, better support revenue, and produce more holistic, patient-centric care.

When: Every other Thursday at 1 p.m. CT

Where: Virtual

The post Get Your First Look at the New and Improved ESO Electronic Health Record (EHR) appeared first on ESO.

• Automated certification and license tracking.
• Effectively managing last-minute callouts and open shifts.
• Tracking and reporting on COVID-19 quarantined employees.
• And more.

Join us to learn how ESO Scheduling is the scheduling solution your agency deserves.

When: Every other Thursday at 10 a.m. CT
Where: Virtual

The post Bi-Monthly Live Demo: ESO Scheduling appeared first on ESO.

In this one-hour demo, you’ll learn how to:

• Prepare for the shift to NERIS in 2026 and any changes in your reporting and compliance needs.
• Increase the efficiency of your day-to-day operations.
• Maximize the benefits of the included ESO tools.
• Track operational tasks and community risk events
• And more.

When: Every other Monday at 1 p.m. CT from 3.2.2022 – 12.31.2025
Where: Virtual

The post Bi-Monthly Live Demo: ESO Fire Records Management System appeared first on ESO.

Discover how ESO Inventory helps you:

• Balance cost control and medication availability. Minimize waste and optimize your supplies by moving expiring medications to locations that need them and avoid overstocking shelves.
• Streamline the replenishment process with key integrations. Oversee, purchase, and buy supplies from vendors directly in the platform.
• Improve visibility and readiness with real-time inventory levels. Get your hands on real-time, inventory-level insights for all locations, plus their restocking requirements and reorder status.

When: Every other Monday at 11 a.m. CT
Where: Virtual

The post Bi-Monthly Live Demo: ESO Inventory appeared first on ESO.

Keep your agency prepared for the call with ESO Asset Management while you save time and stay organized with ESO Checklists.

Discover how ESO Asset Management and ESO Checklists help you:

• Streamline your workflows. Daily checklists only show what is on the vehicle that day and what is due – no need for multiple lists or scrambling to find a checklist item. Easily complete daily station, equipment, and vehicle checks.
• Align and standardize daily operations. Build out new processes or integrate with existing workflows to ensure your agency continues to run like a well-oiled machine. Plus, it’s easy to train newcomers, and no historical data or processes are lost when a member leaves.
• Access from anywhere. Multiple team members can access checklists, maintenance, and task assignments at their convenience – anywhere, from any device.

When: Every other Monday at 12 p.m. CT
Where: Virtual

The post Bi-Monthly Live Demo: ESO Asset Management and Checklists appeared first on ESO.

To learn more about the features that can help transform your billing process, tune in for a virtual bi-weekly webinar demo with a Logis product expert.

In the one-hour demo, you’ll have your questions answered live while learning more about Logis Billing benefits, including:

• • Importing data from CAD, ePCR, Billing, NERIS, etc.
  • Eliminating user error and discrepancies
  • Itemizing billing and claims for quicker payment
  • And more!

Register today and see it in action!

When: Every other Wednesday at 11:00 am CT

Where: Virtual

The post Bi-Monthly Live Virtual Demo: Logis Billing appeared first on ESO.

In this one-hour demo, you’ll learn more about the game-changing Logis Dispatch by ESO features, including Intelligent Decision Support (IDS), Automated Computer-Aided Dispatch (CAD), real-time traffic analysis, and more – all curated to make the most of the resources you already have on hand to get help on the way sooner.

Register now to see firsthand how Logis Dispatch by ESO can reduce your team’s workload while improving response times.

When: First Wednesday of each month at 1:00 PM CT
Where: Virtual

The post See Logis Dispatch by ESO in action appeared first on ESO.

Transitioning from NFIRS to NERIS can be daunting, but with the right guidance, it can also be a smooth and incredibly beneficial shift for your fire department.  

Join us on July 8, 2025, at 12:00 p.m. CDT for our upcoming webinar, “NERIS Explained: What the New Fire Standard Means for You.” In this webinar, you’ll gain valuable knowledge about what to do to prepare for transitioning to the National Emergency Reporting Information System (NERIS). You’ll also learn how ESO is working closely with UL FSRI to train customers and ensure product readiness for a successful transition to NERIS.  

Date: July 8, 2025 

Time: 12:00 p.m. CDT 

What you’ll learn: 

• Key differences between NFIRS and NERIS 
• The benefits of NERIS for improved data accuracy and reporting efficiency 
• Step-by-step strategies for a seamless transition 
• Best practices for training your team on NERIS 
• About the new-and-improved NERIS-compliant ESO Fire Incidents platform 
• How ESO can support your team 

Who Should Attend: 

This session is perfect for fire department leaders, operations managers, admins, and anyone involved in incident reporting.  

Don’t miss the opportunity to learn how to with the tools and knowledge needed to confidently train your teams and make the transition to the new system in 2026.   

Speaker Bios:

Bill Gardner
Executive Director of Fire and EMS, ESO

With over 35 years of experience in Fire and EMS, including service as a Fire Chief, Bill Gardner brings unmatched expertise to the evolving landscape of incident reporting. As Executive Director of Fire and EMS at ESO, Bill has been at the forefront of guiding departments through the transition from NFIRS to NERIS. His deep operational knowledge and strategic insight make him a trusted voice for fire department leaders navigating this change. In this webinar, Bill will share practical strategies, lessons learned, and the critical benefits of NERIS for improving data accuracy, reporting efficiency, and community safety.

Jennifer Billingsley
Product Manager for Fire, ESO

Jennifer Billingsley serves as the Product Manager for Fire at ESO, focusing on solutions for fire departments and emergency services nationwide. With expertise in product strategy and collaboration, she contributes to initiatives like NERIS and FIRE TGU, aligning technical development with practical needs. Based in Austin, TX, Jenn has previously worked as a Product Owner and Business Analyst, and before ESO, she was a Business Analyst in the property and casualty insurance field. In her current role, she manages Fire Incidents, Properties & Inspections, Hydrants, Permits, and Fire Product APIs.

Steve Aseltine
Division Chief, West Metro Fire Rescue

Steve Aseltine serves as Division Chief at West Metro Fire Rescue, where he has played a pivotal role in advancing emergency services since 2008. With academic credentials in Fire and Emergency Services from Colorado State University and an Associate’s degree in Fire Service Management from Red Rocks Community College, Steve blends deep field experience with a strong educational foundation. His leadership spans emergency management, disaster response, and fire safety, and he is a passionate advocate for training and preparedness. Steve is also deeply committed to developing future leaders within his organization, fostering a culture of readiness and resilience. His long-standing dedication to public service continues to make a meaningful impact on the community. 

Joseph Nicosia 
Fire Captain, Cary Fire Department 

Captain Nicosia is a suppression Captain with the Cary Fire Department and serves as their NFIRS Program Manager. With over a decade of experience on the NFIRS Team, Captain Nicosia brings valuable insight from the field. He will be sharing his departments journey and experiences with NERIS, offering practical advice and lessons learned along the way. 

The post NERIS Explained: What the New Fire Standard Means for You appeared first on ESO.

Discover how connecting your agency to ESO HDE helps you: 

• Seamlessly transfer patient information. Eliminate manual processes like faxing and scanning wristbands by transmitting electronic patient care reports (ePCRs) directly into the hospital’s EHR. 

• Review outcome information. View individual cases and access hospital-gathered demographic and billing information, plus clinical outcome data like diagnosis and disposition. 

• Enhance quality improvement programs. Receive patient outcome information from the hospital, closing the patient care loop and uncovering insights that help inform protocols and training programs. 

ESO HDE connects to all NEMSIS-compliant EMS ePCR platforms, so your agency can connect whether you use ESO Electronic Health Record (EHR) or a different platform. 

When: Every other Wednesday from 12-12:30 p.m. CT 

Where: Virtual 

The post Bi-Monthly Live Demo: ESO HDE EMS Connections appeared first on ESO.